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Walk-in tubs & accessibilityWalk-in tub and accessibility leads answered in 60 seconds
Most walk-in tub inquiries come from a senior or an adult child worried about a fall. They want a calm answer, not a sales pitch. AI Speed to Leads emails each lead in seconds, then has Lily, our AI assistant, call in about a minute, speak slowly, ask a few plain questions, and book an in-home visit.
Aging Safely Baths is an Eye To Ad Media brand. We answer our own walk-in tub leads with this system before we offer it to dealers.
A safety purchase made by two generations, usually after a scare
per exclusive bath lead; shared leads run $25 to $100. Walk-in tub leads sit at the top of that range.
Block Renovation, buying remodeling leadsmore likely to qualify a lead when a company responds within the first hour.
Harvard Business Review, 2011average response time among companies that did respond in the same audit. A worried daughter does not wait 42 hours.
Harvard Business Review, 2011of home-service calls arrive after hours, Podium reports. Adult children research on evenings and weekends.
Podium, home servicesPatient pacing, plain words, no pressure
Lily speaks a little slower on these calls, repeats the appointment back, and offers to call the adult child instead if the senior prefers. Your questions, in your order.
- Is this for you, or for a parent or someone you care for? Decides who Lily should be talking to and who attends the visit.
- What's in the bathroom now: a standard tub, a tub-shower combo, or a shower with a step? Sets the product branch.
- Has there been a fall or a close call? Asked gently. Urgency and the rep's tone follow from it.
- Does the person use a walker, wheelchair or cane? Door width and threshold matter before the rep arrives.
- Do you own the home? Rentals and assisted-living units need the owner's approval.
- Who will be at the visit? Dealers prefer the senior and the family decision-maker together.
- Is a VA benefit or insurance part of the plan? Lily notes the answer and says the consultant will go over options. She gives no benefit advice.
- What day and time is easiest, and should we call you or your mother to confirm? Then Lily books it.
A / B / C scoring, walk-in tub example
| Tier | What Lily heard | What happens |
|---|---|---|
| A | Homeowner (or family with authority), recent fall or clear mobility need, decision-maker can attend, in your area, valid phone. | Home visit booked, both parties noted. Rep gets the summary with mobility details so they bring the right samples. |
| B | Planning ahead, no urgency, or the family decision-maker lives out of state and needs a phone slot. | Summary to your office. Lily offers a second call window. Your consultant follows up in business hours. |
| C | Renter without owner approval, outside your area, a parts or repair request, or asked not to be called. | Kind, plain email with your information. No visit booked. Opt-outs blocked instantly. |
Scoring stays yours. Many dealers tag every "recent fall" lead A regardless of other answers.
What Lily will and will not say on these calls
VA and insurance
Lily asks whether a VA benefit, Medicaid waiver or insurance might be involved and writes it down. She says the consultant will go over options. She never says what a program covers, never promises reimbursement, and never gives benefit advice.
Health details
She asks only what the installer needs: walker, wheelchair, step height. No diagnoses, no medication questions, nothing that is not about fitting a tub or shower.
Pace and consent
Slower speech, shorter questions, the appointment repeated back. Always says she is an AI. Calls only the number that came through your form, 8 am to 8 pm local. "Please don't call again" ends it for good.
After-hours leads from adult children get the email instantly and the call at 8 am. After-hours lead response. Part of a brand network? Dealer network edition.
Same CRMs as the rest of the bath trade
One webhook from your website, brand forms, Angi and Facebook Lead Ads. Visits and call notes go back to the lead. All integrations.
MarketSharp
Lead and set appointment on the contact, with Lily's mobility notes.
LeadPerfection
Set appointment with source, disposition and the recording link.
Leap / improveit 360
Opportunity and consult created from the booking.
Google Calendar, Zapier, HubSpot
For smaller dealers without a remodeler CRM.
Three depths, quoted on a 15-minute call
Instant Reply
Email every lead in seconds in plain language, score A / B / C, alert you on Tier A.
What's includedAI Qualifier
Plus Lily's patient call in about a minute, your questions, home-visit booking, recordings and summaries.
What's includedDone For You
Plus monthly script tuning from real calls and accessibility lead generation from Eye To Ad Media.
What's includedCompliance and consent, speed to lead explained, bath and shower remodel dealers.
Straight answers
Will seniors be comfortable talking to an AI?
Lily says she is an AI assistant in the first sentence, speaks slowly, and offers a person at any point. Many seniors prefer a short, calm call to a voicemail. Anyone who would rather talk to a family member first can say so, and Lily calls the family contact instead.
Does Lily talk about VA benefits or Medicare?
She asks whether a benefit or insurance may be involved and records the answer for your consultant. She does not describe what any program covers or suggest eligibility. That conversation belongs to your team.
Can Lily call the adult child instead of the parent?
Yes, as long as the number she calls is the one submitted on your form with consent. If a son submits his own number on behalf of his mother, Lily calls the son.
Is Aging Safely Baths a competitor?
Aging Safely Baths is an Eye To Ad Media brand that sells and installs walk-in tubs and showers in its own markets. We built this system to answer its leads. Dealers in other markets get the same system; your leads never mix with ours.
See it on your own leads.
15-minute call with a real person. Or have Lily, our AI, call you first.